Checklist · Free · 5 min
Is your appointment book full by design or by luck?
9 yes-or-no questions about the patient's path — from Google to the return visit — to see where open slots are slipping away.
What you get
- Whether patients searching on Google find your clinic
- What happens to people who message after hours
- How to avoid the slot that went empty because the patient forgot
- Whether your ads bring appointment requests or just clicks
- A result with next steps for your case
Answer honestly — nobody sees your answers but you.
1. Is the clinic's Google listing complete — category, hours, photos, services and description?
2. Do you consistently ask satisfied patients to review the clinic on Google?
3. Does anyone asking for an appointment on WhatsApp get a reply within minutes — including nights and weekends?
4. Do WhatsApp, Instagram Direct and website chat land in one inbox, with each patient's history?
5. Does the patient get a reminder before the appointment or session, without anyone calling them one by one?
6. Is each professional's calendar in one place the front desk can see, with a waiting list for people who want a slot?
7. Do you know which ad or search each call and message from a booked patient came from?
8. Does the clinic's ad pursue appointment requests (message, call or form) — rather than likes or visits?
9. Do patients who haven't been back in months get a return invitation from the clinic?