1. The first reply matters more than the ad
Whoever searched and reached out has the problem on their mind right now. In most industries, that same person contacts more than one business — and talks to whoever answers first.
That applies to after-hours messages too. If you close at 6 pm, the question that arrives at 9 pm needs a useful reply right away, even if full service comes the next day.
Try it: message your own business through your website's WhatsApp at a busy time and again after hours, and note how long each reply took.
The guide goes on — leave your email to read it all:
- 🔒 2. A three-question script
- 🔒 3. How to follow up with "I'll think about it"
- 🔒 4. What to measure every week