Checklist · Free · 5 min
Do guests book with you — or pay commission to whoever found them?
9 yes-or-no questions to see how much of your booking path is really yours — and where the guest slips away to a third-party platform.
What you get
- Whether your site lets guests pick dates, see what's free and pay
- How to avoid double bookings and an outdated occupancy spreadsheet
- What happens to the guest who asks at 10pm on a Saturday
- How to bring back people who already stayed
- A result with next steps for your case
Answer honestly — nobody sees your answers but you.
1. Does your site let the guest pick dates, see what's free, pay and get a confirmation — without you replying to anything?
2. Does each unit's availability live in a single calendar the site respects — not in a spreadsheet someone updates by hand?
3. Does payment for a direct booking land in your business's own account, with the option to charge only a deposit — and does an unpaid pre-booking release the unit on its own?
4. If a foreign guest lands on your site, can they book in their own language and currency?
5. Does a guest who asks on WhatsApp at night or on a weekend get a reply within minutes?
6. Does your Google Maps listing have good photos, complete information and recent guest reviews?
7. Do you know which ad or search each call and message from a prospective guest came from?
8. Do your ads send guests to your own site and measure booking requests or leads — not just clicks?
9. Do past guests get an invitation from you to book direct next season?