Checklist · Free · 5 min
Does everyone who asks about your school turn into an enrollment?
10 yes-or-no questions about a prospective student's path — from first contact to enrollment — to see where they get lost before signing up.
What you get
- Whether someone asking about fees and schedules gets a timely reply
- What happens to people who asked for information and didn't enroll
- Whether you know where prospects come from — and whether your ads pursue leads or clicks
- How the school office gets off spreadsheets after enrollment
- A result with next steps for your case
Answer honestly — nobody sees your answers but you.
1. Does anyone asking about fees, classes or schedules on WhatsApp get a reply within minutes — nights and weekends too?
2. Does the site answer visitors' questions on the spot — courses, classes, how to enroll — without waiting for a form?
3. Do WhatsApp, Instagram Direct and website chat arrive in one inbox, with each prospect's history?
4. Do you know how many prospects are at each stage — contact, visit, offer and enrollment?
5. Does someone who asked for information but didn't enroll receive a sequence of messages from you in the following weeks?
6. Do you know which ad or search each call and message from someone asking for information came from?
7. Does the school's ad pursue information or enrollment requests (message, form, call) — rather than likes or clicks?
8. Is there protection against bot clicks and repeated clicks from the same source on the school's ads?
9. When someone searches for your school or course nearby, does the Google listing have complete information, photos and reviews?
10. After enrollment, are students, tuition, grades and notices to parents kept in a single system — not in spreadsheets and notebooks?