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WhatsApp Support

AI WhatsApp Support 24 hours a day

Never lose a lead to slow replies again. Ava answers on WhatsApp 24/7 — and you set her role: front-desk support, SDR, technical support, customer service and more. Qualifies, books and only hands off to humans when needed.

Does this sound familiar?

  • A customer messages after hours, gets no reply, and closes with the competitor who answered first.
  • Your team spends all day answering the same questions about price, hours and availability — leaving little time to actually sell.
  • The lead arrives hot, but the reply takes hours. By the time someone answers, they've gone cold or forgotten they even asked.
24/7
answers nonstop
<10s
response time
+60%
more leads captured
0
wait queue

Why choose AI WhatsApp Support 24 hours a day

Set her role

One Ava, many roles on WhatsApp: front-desk support, SDR (pre-sales), technical support, customer service and more — you choose how she acts and her tone of voice.

Replies in seconds, 24/7

Every lead arriving on your WhatsApp gets an immediate reply, even at 3am or on holidays. US SMBs lose 60% of leads to slow replies — you won't.

Trained on your company's memory

It knows your products, prices, warranty policy, hours, FAQ — everything in your site, knowledge base and notes is absorbed via RAG. Answers like a real team member.

Qualifies and books on its own

Asks what it needs to qualify (interest, urgency, budget), books visit or call straight in Google Calendar, generates Stripe payment link when it makes sense.

Smart human handoff

When the lead asks for a human OR when the AI detects crisis/urgency, it auto-transfers to the right rep (sales, support, manager) with a conversation summary.

How it works

  1. 1

    Connect your WhatsApp Business account (official Cloud API or Evolution).

  2. 2

    Point to your site and knowledge base (PDFs, drive, FAQ). The AI learns in minutes.

  3. 3

    Set business hours, handoff rules and who receives qualified leads.

  4. 4

    Done. It starts answering — and you watch every conversation in real time.

Use cases

  • Dental clinic — books appointments and answers procedure questions on WhatsApp 24/7.
  • E-commerce — order status updates, upsell and Stripe payment link straight in chat.
  • Real estate — qualifies (buy/rent/area/budget) and books visit with the right agent.
  • Restaurant / delivery — takes orders, confirms address, sends pickup code.
  • Service provider — qualifies urgency and sends quote or books on-site visit.

What they say

I stopped losing customers at 2am. Ava replies, qualifies, and by the time I wake up there's already a booking on my calendar. Best investment of the year.
Marina C. · Aesthetic clinic owner
My store got dozens of messages a day about shipping and returns. Now Ava handles 80% on her own and only pings me for big sales. My team can finally breathe.
Rafael M. · E-commerce owner
Meet the specialist

The specialist behind the service: Ava

Ava is AutoAgency's dedicated virtual agent — one of our 57 AI specialists. She's continuously trained on every conversation to get better at your brand voice. When you subscribe to the AI WhatsApp Support module, Ava is who goes to work.

See full profile

FAQ

How much does it cost and how is it billed?

You pay a flat monthly fee for the AI WhatsApp Support module — no per-conversation commission and no end-of-month surprises. Check the plans on the pricing page; start and cancel whenever you want.

How long does setup take?

Minutes. You connect WhatsApp, point to your site and knowledge base, set hours and handoff rules — Ava learns everything and starts answering the same day.

Does it work with my current WhatsApp number?

Yes. Ava connects to both the official WhatsApp Business API (Cloud API) and Evolution. You keep your number and your history — she just starts replying on it.

Does she reply in other languages?

Yes. Ava handles Portuguese, English and Spanish with native fluency, detecting the customer's language and replying in kind. Perfect if you serve clients across more than one country.

Can I pause or take over the conversation anytime?

Yes. You watch every conversation in real time from the dashboard and can take over manually with one click, pause Ava, or let her auto-transfer to a human when she detects urgency.

Put Ava on your WhatsApp today

Setup in minutes. Watch every conversation from the dashboard — pause whenever you want.