Crisis Management
$139.00/mo
billed monthly
A playbook, scenario scripts, and incident records to guide responses during critical moments.
- Starts the same day
- Human support right here
- Cancel anytime
Crisis Management
When a complaint goes viral — the first response decides everything
Juliana prepares your business before a crisis: the plan, who speaks, what to say in each scenario. When it happens, she helps you respond fast and calmly, and logs every incident so the problem doesn't repeat.
A crisis without a plan becomes improvisation — and that makes it worse
- ⚠A negative review or an unhappy customer's video spreads within hours.
- ⚠In a rush, the reply comes out defensive and the backlash grows.
- ⚠Nobody knows who should speak for the business or what can be said.
- ⚠The same problem happens again because nobody recorded what happened.
Why choose When a complaint goes viral — the first response decides everything
A plan ready before the crisis
Who speaks, who approves and what to do in the first hours, decided calmly in advance.
A script for each scenario
Prepared responses for the most likely situations in your business.
A fast, calm response
When trouble hits, Juliana helps you reply without making things worse.
A log of every incident
What happened, how it was solved and what to change so it doesn't repeat.
How it works
- 1
You sign up and share the most common risks in your business.
- 2
Juliana builds the crisis plan and the response scripts.
- 3
When something happens, you call on Juliana in the dashboard chat.
- 4
Every incident is logged, with what to learn from it.
Use cases
- Restaurants, clinics and shops that depend on online reviews
- Businesses that have already been through a complaint that went viral
- Brands with many followers and lots of exposure
- Businesses dealing with customers' safety, health or money
Meet the specialist
Juliana — Crisis Management
Acts fast in online reputation crises to protect your company's image.
See full profileThe team behind it
Not a single bot: a team of AI specialists working together for your business.
Our Agent Orion
Coordinates every specialist on your team, organizes tasks, and makes sure everything ships on time.
Included in every team
Our Agent Arcturus
Detects which integrations still need activation and guides you step by step via WhatsApp and email.
Included in every team
Our Agent Juliana
Crisis Management
Subscribe
Pick one and start now
No lock-in. You cancel from the screen itself whenever you want.
FAQ
Do I need to be in a crisis to sign up?
No — the best time is before. With the plan ready, the response goes out in minutes when it happens.
Do you reply on my behalf?
Juliana prepares and suggests the reply; you publish and decide, so nothing goes out without your knowledge.
Does it work for a small business?
Yes. A single badly handled review is enough to drive customers away from a local business.
Is there a lock-in contract?
No. The subscription is monthly or yearly and you can cancel anytime from the dashboard.
Be ready before the crisis arrives
Sign up and get your business's crisis plan, with response scripts.