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AIRepairFlow

Every repair organized, from intake to delivery

AIRepairFlow turns every device that comes in into a service order, with a number, a PIN and clear stages. The customer approves the quote through a link and follows the repair in a portal with your shop's name and logo. Your team works in the same panel, each with their own role.

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The device comes in at the counter and the information scatters

  • ⚠The service order lives in a notebook, a spreadsheet or the WhatsApp of whoever took the device, and nobody knows what stage the repair is in.
  • ⚠The quote goes out by message and the approval gets lost in the conversation: the technician doesn't know whether to go ahead.
  • ⚠The customer keeps calling to ask whether the device is ready, and the front desk stops serving the counter.
  • ⚠Parts stock, the warranty of the previous repair and the amount received sit in different places — and month-end becomes a manual check.

Why choose Every repair organized, from intake to delivery

One service order for every device

Order number, PIN and the stages of the repair: intake, bench, quote, customer approval, quality control, technical report and delivery. Everyone sees where it stands.

Quote approved through a link

The customer gets the quote and approves or declines it on screen, with no call or message. The decision is recorded on the service order.

A portal with your shop's name and logo

The customer creates an account, follows their orders, approves quotes and talks to the shop at /reparo/ followed by your company's name. Anyone who'd rather not have an account follows with the order number and the PIN.

A team with roles

Front desk, technician, supervisor and manager work in the same panel, each with the access that fits their role.

Parts, warranty and finances in one place

Parts stock, warranty and RMA, technical reports, invoices and finances. Reports show turnaround time, rework, average repair time and revenue from paid invoices, measured from your company's data.

Updates in the right language, and Our Agent Rebeca on WhatsApp

Email updates go out in your company's language, with the currency and date of its country. If you already use Our Agent Rebeca on WhatsApp, she tells the customer how the repair is going.

How it works

  1. 1

    Sign up for AIRepairFlow and open the panel in the browser, on a computer or a phone.

  2. 2

    Add your team and pick each person's role: front desk, technician, supervisor or manager.

  3. 3

    At the front desk, every device that comes in becomes a service order, with an order number and a PIN for the customer.

  4. 4

    The technician writes the quote at the bench and the customer approves it through a link. Then come quality control, the technical report and delivery.

  5. 5

    The customer follows everything in the portal with your brand, or with the order number and the PIN. Email updates go out in your company's language.

Use cases

  • A repair shop for electronics, computers or phones that wants to stop tracking repairs in a notebook
  • A workshop for network equipment or home appliances with more than one technician at the bench
  • Anyone losing time at the counter answering whether the device is ready
  • Anyone who needs the quote approval on record before opening the device
  • Anyone who gives a warranty on repairs and needs to find the device's history fast
  • Anyone who wants to see turnaround time, rework and the month's revenue without building a spreadsheet
Meet the specialist

Customers stop calling to ask

Anyone who works in repair knows the call from someone wanting to know whether the device is ready. With the service order, the quote by link and the portal, the answer is already on the customer's screen — and the front desk goes back to the counter. AIRepairFlow is built for the routine of a real repair shop, from the moment the device comes in until delivery.

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Pick one and start now

No lock-in. You cancel from the screen itself whenever you want.

Repair Shop Management

$99.00/mo

billed monthly

Service orders from intake to delivery, quotes approved by the customer through a link, and a portal with your brand.

  • Starts the same day
  • Human support right here
  • Cancel anytime

FAQ

What is AIRepairFlow?

It's the dashboard of your repair shop. Every device that comes in becomes a service order, with a number and a PIN, and moves through clear stages: intake, bench, quote, customer approval, quality control, technical report and delivery.

How does the customer approve the quote?

They get a link, see the quote and approve it right on the screen, with no need to call or send a message. The customer's decision, approve or decline, is recorded on the service order.

What is the customer portal?

It's a page for your shop, with your company's name and logo, at /reparo/ followed by your company's name. There the customer creates an account, follows their orders, approves quotes and talks to the shop. Anyone who'd rather not create an account can follow an order with just the order number and the PIN.

Does my whole team use the same dashboard?

Yes, each person with their own role: front desk, technician, supervisor and manager. Everyone sees and does what fits their role.

What else does the dashboard control besides service orders?

Warranty and RMA, parts stock, technical reports, invoices and finances. The reports are calculated from your own company's data: turnaround time, rework, average repair time and revenue from paid invoices.

In which language do customer updates go out?

Email updates go out in your company's language (Portuguese, Spanish or English), with the currency and date format of your company's country.

What about WhatsApp? Does Our Agent Rebeca update the customer?

If your company already uses Our Agent Rebeca, AutoAgencia's AI assistant, on WhatsApp, she tells the customer how the repair is going. If you don't use Our Agent Rebeca, you still have the portal and the email updates.

Do I need to install anything?

No. AIRepairFlow works in the browser, on computers and phones.

How much does it cost?

It's a fixed monthly fee per company, charged in your currency. The price shows up when you sign up. The annual plan costs the same as 10 monthly payments.

Every repair under control and the customer well informed

Sign up for AIRepairFlow, add your team and start opening service orders today, in the browser. The customer approves the quote by link and follows everything in the portal with your brand.

See plans and subscribe

If your shop already uses Our Agent Rebeca in AI WhatsApp Support, she tells the customer how the repair is going.