One phone number, your whole team answering
The Cloud PBX puts several extensions on your business number. You build the call menu on screen (“press 1 for sales, 2 for support”), each person answers inside the browser with no app to install, and if nobody picks up the call rings your mobile. No customer is left unanswered.
One phone, and whoever answers isn't always around
- ⚠The company number rings on a single mobile — if the owner is busy or on the road, the call is lost.
- ⚠A customer calls wanting sales and reaches whoever handles support, and the call gets passed from hand to hand.
- ⚠A traditional phone system feels like something for big companies: handsets, installation and a technician.
- ⚠When nobody answers, you only find out later — and the customer has already called your competitor.
Why choose One phone number, your whole team answering
Several extensions on one number
Your customer keeps calling the same number. Behind it, each person on the team has an extension, and the extensions of an option ring together.
A call menu set on screen
“Press 1 for sales, 2 for support.” You pick the options and who answers each one right in the dashboard, with no technician and no handsets.
Answer in the browser
The call rings inside the AutoAgencia dashboard, on the computer. No app to install. If you prefer, an extension can be a mobile phone.
One option can be the AI
For those who also have AI Phone Support, one menu option hands the call to the AI voice agent, and the other options keep going to your team.
Pay per extension, no surprises
It's priced per extension, per month, and you sign up for as many as you need. The menu and answering in the browser are included. Talk minutes come out of your minutes balance, as in Call Tracking.
How it works
- 1
Have a company phone number with AutoAgencia (the Call Tracking one) and sign in to the dashboard.
- 2
Sign up for the extensions you need. Each extension is a person on a computer, answering in the browser, or a mobile phone.
- 3
Build the call menu on screen: what the customer hears, which number takes them to which team, and which extensions ring on each option.
- 4
When a customer calls, the extensions of the chosen option ring together, and whoever answers first takes the call.
- 5
If nobody answers, the call falls through to the company's main mobile. You can also hand one of the options to the AI voice agent.
Use cases
- You have sales and support and want each customer to reach the right person
- The team is small and everyone answers from wherever they are, with just a computer
- The owner takes every call on a personal mobile and wants to share that with the team
- You want to cover after-hours calls with the AI voice agent on one of the options
- You're growing and will need more people answering, without changing number or system
- You want to make sure no call goes unanswered
No call drops into the void
Each menu option has its own extensions, and if nobody answers the call falls through to the company's main mobile. Anyone who works in customer service knows what a phone ringing unanswered costs: the customer calls the next one on the list. The Cloud PBX is built so that doesn't happen, without handsets, installation or a technician.
FAQ
What is an extension?
It's a place to answer the company phone. Each extension can be a person on a computer, answering in the browser, or a mobile phone. Several extensions share the same phone number your customers already know.
What is the call menu?
It's that voice saying 'press 1 for sales, 2 for support'. You build the menu on screen, with no technician: you pick the options and which extensions ring on each one. The extensions of the same option ring together, and whoever answers first takes the call.
Do I need to install an app?
No. Whoever is on a computer answers inside the browser, in the AutoAgencia dashboard. If you prefer, an extension can be a mobile phone, which gets the call as usual.
What if nobody answers?
The call falls through to the company's main mobile. No customer is left talking to nobody or dropped into the void.
Can the AI answer one of the options?
Yes, if you also have AI Phone Support. One menu option hands the call to the AI voice agent, and the other options keep going to your team.
Do I need a new phone number?
Not just any number: the PBX works on top of the phone number your company already has with AutoAgencia, in Call Tracking. If you don't have one yet, you can sign up for both.
How much does it cost?
It's priced per extension, per month, and you sign up for as many extensions as you need. The call menu and answering in the browser are already included. Talk minutes come out of your minutes balance, the same way as in Call Tracking. The price of an extension shows up when you sign up, in your currency.
Your whole team on the same number and no lost calls
Sign up for the extensions you need, build the menu on screen and start answering in the browser. No handsets, no app, no technician.
The PBX works on the number your company already has in Call Tracking, and one menu option can hand the call to AI Phone Support.