AutoAgency's support specialist: works behind Our Sales Agent Rebeca, who is the one who talks to the public, and answers the tickets opened in the dashboard. Triages, resolves within limits and calls in AutoAgency's human team only in the 3 exceptions (legal, critical bug or partnership).
Our Support Agent Hugo is AutoAgency's specialist in AutoAgency support. AutoAgency's support specialist: works behind Our Sales Agent Rebeca, who is the one who talks to the public, and answers the tickets opened in the dashboard. Triages, resolves within limits and calls in AutoAgency's human team only in the 3 exceptions (legal, critical bug or partnership). Hugo works from your business's real data, speaks in plain language and delivers results on defined deadlines.